Neo Spherium is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data.

1. Information We Collect

• Name and contact details (email address, phone number)
• Shipping and billing addresses
• Order history and preferences
• IP address and device/browser details
• Messages or inquiries sent to our customer support

2. How We Use Your Information

• Fulfill and deliver your orders
• Communicate order updates or respond to inquiries
• Improve your shopping experience on our website
• Send marketing communications (only if you opt in)
• Comply with legal or regulatory obligations

3. Cookies and Tracking

We use cookies to improve your browsing experience. These small files help us:

• Remember your preferences
• Understand how users interact with our website
• Serve personalized content

You can disable cookies in your browser settings, but some parts of the site may not function optimally.

4. Data Sharing

We do not sell your personal data. We may share your information with:

• Payment processors
• Delivery partners
• Technical service providers (e.g., hosting, analytics)

All partners are contractually bound to handle your data securely.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined above, unless a longer retention period is required by law.

6. Your Rights

• Access your personal data
• Request corrections or deletion
• Opt-out of marketing communications
• Withdraw your consent at any time

To exercise any of these rights, please contact: [email protected]

7. Security

We use appropriate technical and organizational measures to protect your information against unauthorized access, misuse, or disclosure.

8. Updates to This Policy

This Privacy Policy may be updated from time to time. We encourage you to review it periodically.