Welcome to Neo Spherium. By using our website and placing an order, you agree to the following terms and conditions:

1. General

Neo Spherium is an online fashion platform specializing in curated luxury and innovative athleisure brands. These Terms govern your use of our website and services. We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Availability

All products listed on our website are subject to availability. We reserve the right to limit quantities or discontinue items without prior notice. Product descriptions, imagery, and pricing are kept accurate to the best of our ability but may occasionally contain errors.

3. Orders & Acceptance

Placing an order does not constitute a binding contract until the order has been confirmed by our team. We reserve the right to cancel any order due to issues such as payment authorization failure, stock discrepancies, or suspected fraud.

4. Pricing & Payments

All prices are listed in Kuwaiti Dinar (KWD). Payment must be completed through one of the approved methods at checkout. We reserve the right to change prices at any time.

For customers outside Kuwait (e.g., GCC countries), additional VAT, customs duties, or import fees may apply. These charges are determined by local authorities and are the responsibility of the customer. Neo Spherium does not control or predict these costs.

5. Shipping & Delivery

Delivery timelines and policies are outlined on our Shipping & Returns page. Neo Spherium is not responsible for delays caused by courier services or events beyond our control.

6. Returns & Refunds

Our return and refund policy is detailed on the Shipping & Returns page. Returns that do not comply with stated conditions may be rejected.

7. Account Responsibility

If you choose to create an account, you are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account.

8. Intellectual Property

All content on the Neo Spherium website—including imagery, text, design, logos, and brand materials—is the intellectual property of Neo Spherium or its partners. It may not be copied, reproduced, or used without express written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Neo Spherium disclaims all liability for damages arising out of the use or inability to use this website or products purchased from it.

10. Governing Law

These Terms & Conditions are governed by the laws of the State of Kuwait. Any disputes will be subject to the exclusive jurisdiction of the courts of Kuwait.